HelioCare

The technical management your HVAC system needs to operate with maximum reliability and efficiency.

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Service Plans

We offer three service levels to meet the specific needs of your operation, from basic preventive maintenance to complete asset management with advanced predictive monitoring.

HelioCare Basic
Scheduled Preventive Maintenance

Suitable for non-critical equipment or operations with lower downtime impact.

Upon request
  • Scheduled technical visits
  • Mechanical, electrical, and operational inspection
  • Technical cleaning and retightening
  • Standardized checklist
  • Technical report per visit
  • Improvement recommendations

Not included:

  • Remote monitoring
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Most Popular
HelioCare Predict
Preventive + Predictive Maintenance

Ideal plan for critical equipment and industrial operations.

Upon request
  • Everything from HelioCare Basic
  • Remote monitoring via HelioCloud (Essential)
  • 24/7 monitoring of critical variables
  • Automatic failure or deviation alarms
  • Equipment operational history
  • Monthly technical report with performance analysis
  • Remote technical support
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HelioCare Full
Complete Technical Management of HVAC Assets

Premium plan for critical, continuous, or high-risk operations.

Upon request
  • Everything from HelioCare Predict
  • Advanced HelioCloud
  • Differentiated SLA
  • Priority service
  • Trend and degradation analysis
  • Executive reports (management/board level)
  • Technical recommendations for retrofit and efficiency
  • Annual maintenance planning
  • Strategic technical support
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Who is HelioCare for?

HelioCare was designed for industries and critical operations that depend on HVAC systems to maintain production, quality, and safety. We serve a wide range of segments:

Continuous process industries
Food and beverages
Pharmaceutical and chemical
Hospitals and laboratories
Data centers and technical rooms
Logistics centers and climate-controlled chambers

Serviced Equipment

Our team is multi-brand and has the expertise to service a wide variety of HVAC equipment:

  • Chillers (air and water)
  • AHUs and air treatment systems
  • Self-contained units
  • Precision systems (CRAC / CRAH)
  • Industrial dehumidifiers
  • Multi-brand HVAC systems

HelioCloud: Predictive Intelligence

The heart of HelioCare Predict and Full is HelioCloud, our remote monitoring platform that turns data into decisions. We monitor the critical variables of your equipment in real-time:

Suction temperature
Discharge temperature
Suction pressure
Discharge pressure
Compressor electrical current
Operational status (on/fault)
Water temperature (supply/return)
Operating hours

HelioCloud Benefits

Early fault detection

Identify problems before they cause downtime

Reduction of unscheduled downtime

Keep your operation running 24/7

Historical basis for decisions

Concrete data for strategic planning

Maintenance planning

Schedule interventions at the ideal time

Extended equipment lifespan

Extend the durability of your assets

Our Differentials

We go beyond conventional maintenance. Our focus is on applied engineering to ensure the performance and longevity of your assets.

Multi-brand operation

We service equipment from any manufacturer

Applied HVAC engineering

Deep technical knowledge in every service

Real predictive monitoring

Not just supervision, but intelligent analysis

Professional reports

High-level technical documentation

Lifecycle vision

We follow your equipment from start to finish

Integration with retrofit

Strong connection with energy efficiency

Frequently Asked Questions

Did your equipment stop?

Open an urgency call. Our team is ready for a fast and efficient service.

Urgency Service
Fill out the form below to request an emergency corrective service. 24/7 service for clients with a HelioCare Full contract.

Ready to Maximize Reliability?

Let Helioterm take care of the health of your HVAC system. Contact us and discover how HelioCare can turn your maintenance into a strategic investment.

Request HelioCare Proposal